Privacy Policy

Last Updated: March 19, 2026

1. Introduction

Authmosphere ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our authentication gateway services and website.

2. Information We Collect

2.1 Information You Provide

  • Account information (name, email address, organization details)
  • Authentication credentials and passkey data
  • Payment and billing information
  • Communication preferences and support inquiries

2.2 Automatically Collected Information

  • Log data (IP addresses, browser type, access times)
  • Device information and authentication events
  • Usage analytics and performance metrics
  • Cookies and similar tracking technologies

3. How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve our authentication services
  • Process transactions and send related information
  • Send administrative information, updates, and security alerts
  • Respond to your comments, questions, and customer service requests
  • Monitor and analyze trends, usage, and activities
  • Detect, prevent, and address technical issues and security threats
  • Comply with legal obligations and enforce our agreements

4. Data Security

We implement appropriate technical and organizational security measures to protect your information, including:

  • Encryption of data in transit and at rest
  • Regular security assessments and penetration testing
  • Access controls and authentication requirements
  • Secure key management and HMAC signature validation
  • Regular security audits and monitoring

5. Information Sharing

We may share your information with:

  • Service Providers: Third-party vendors who perform services on our behalf
  • Business Transfers: In connection with mergers, acquisitions, or asset sales
  • Legal Requirements: When required by law or to protect our rights
  • With Your Consent: When you explicitly authorize us to share information

We do not sell, rent, or trade your personal information to third parties for marketing purposes.

6. Your Rights and Choices

Depending on your location, you may have the following rights:

  • Access and obtain a copy of your personal information
  • Correct inaccurate or incomplete information
  • Request deletion of your personal information
  • Object to or restrict processing of your information
  • Data portability and withdrawal of consent
  • Opt-out of marketing communications

7. Cookies and Tracking

We use cookies and similar tracking technologies to track activity on our service and store certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our service.

8. Data Retention

We retain your information for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. Authentication logs and security events are typically retained for 90 days, while account information is retained for the duration of your account plus any applicable legal retention periods.

9. International Data Transfers

Your information may be transferred to and maintained on servers located outside of your state, province, country, or other governmental jurisdiction where data protection laws may differ. We take appropriate safeguards to ensure your data is treated securely and in accordance with this Privacy Policy.

10. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you become aware that a child has provided us with personal information, please contact us immediately.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes.

12. Contact Us

If you have any questions about this Privacy Policy, please contact us:

Email: privacy@authmosphere.com

Website: authmosphere.com/contact